Notice Regarding Complaints

If you have a problem with the services provided by this credit union, please contact us at:


Access Community Credit Union
P.O. Box 7407
Amarillo, TX 79114-7407
Phone – (806)353-9999 or

The credit union is incorporated under the laws of the State of Texas and under state law is subjected to regulatory oversight by the Texas Credit Union Department. If any dispute is not resolved to your satisfaction, you may also file a complaint against the credit union by contacting the


Texas Credit Union Department 

914 East Anderson Lane, Austin Texas 78752-1699

Telephone Number: (512) 837-9236

Facsimile Number: (512) 832-0278



With 4 locations and over 40 ATMs in Amarillo, and over 50,000 ATMs nationwide, you can be sure that you have Access whenever you need it.

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Access Community Credit Union is committed to serving all persons within our field of membership, including those with disabilities. We strive to make not only our physical branches accessible, but also to conform to WCAG 2.0 guidelines for website accessibility. Our efforts are ongoing including frequent testing and updates to improve accessibility. Should you have any problems accessing our branches or website, please call us at 1-800-687-2990 so that we may promptly assist you and remedy any accessibility concerns.

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