Fraud is on the rise all across the country. Below is a list of examples that we often see people fall victim to.


  • Someone you have never met sends you a check, money order, or electronic deposit and wants you to exchange if for gift cards, cashier's checks, transfers, crypto, or to send cash back to them.
  • Someone is claiming to be Access, or another institution, attempting to gain your personal or account information.
  • You receive money for a good or service that seems too good to be true or a payment for a job you have not yet performed, including secret shopping a local business.
  • Someone wants to use your account for their deposit.
  • You meet a military member or significant other online or on social media and they need your help with travel or other expenses.
  • You are asked to send any amount of money back to someone for overpayment, fees, taxes, etc.
  • Someone wants to pay you to wrap your vehicle for marketing purposes.


If you believe that you are a victim of fraud, or if you have concerns about a transaction or situation you are in, you can:

  • Contact us immediately. Either call us at 806-353-9999 or send us a message now by clicking HERE.
  • Lock your debit cards. In our app and home banking, you can click on the "MY CARDS" selection and turn your debit cards off/on.
  • Or call 800-391-8997, 24/7.


  • If you are suspicious about a check, phone call, or transaction, ask us if we can verify the check or place it on a hold to protect you.
  • Slow down and analyze the situation. Ask yourself if the person you are communicating with is making sense. Do you have a personal relationship with that person? Have you met them? Do you completely trust them?
  • Communicate with us. We are here to help protect you.



    With 4 locations and over 40 ATMs in Amarillo, and over 50,000 ATMs nationwide, you can be sure that you have Access whenever you need it.

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    Access Community Credit Union is committed to serving all persons within our field of membership, including those with disabilities. We strive to make not only our physical branches accessible, but also to conform to WCAG 2.0 guidelines for website accessibility. Our efforts are ongoing including frequent testing and updates to improve accessibility. Should you have any problems accessing our branches or website, please call us at 1-800-687-2990 so that we may promptly assist you and remedy any accessibility concerns.

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