Notice Regarding Complaints
If you have a problem with the services provided by this credit union, please contact us at:
Access Community Credit Union
P.O. Box 7407
Amarillo, TX 79114-7407
Phone – (806)353-9999 or accesscu@accesscu.net
The credit union is incorporated under the laws of the State of Texas and under state law is subjected to regulatory oversight by the Texas Credit Union Department. If any dispute is not resolved to your satisfaction, you may also file a complaint against the credit union by contacting the
Texas Credit Union Department
914 East Anderson Lane, Austin Texas 78752-1699
Telephone Number: (512) 837-9236
Facsimile Number: (512) 832-0278
Website: http://www.cud.texas.gov/
CONVENIENT LOCATIONS
With 4 locations and over 40 ATMs in Amarillo, and over 50,000 ATMs nationwide, you can be sure that you have Access whenever you need it.
FIND A BRANCH OR ATM NEAR YOU
Welcome to Access Community Credit Union in Amarillo, Texas!
At Access Community Credit Union, we believe in providing our members with the financial tools they need to achieve their goals. As a not-for-profit financial institution, we return our profits back to our members in the form of better rates and lower fees. Our goal is to help you make the most of your money, and we strive to do this through a variety of products and services.
Our Services:
Checking and savings accounts
Loan options, including personal, auto, and home loans
Credit cards with competitive rates
Online and mobile banking
Investment services
And more!
Why Choose ACCU:
Local decision making
Personalized service
Competitive rates
A commitment to our community
At Access Community Credit Union, we are more than just a financial institution. We are a part of the Amarillo community and we take pride in supporting and giving back to our neighbors.
Visit us today and discover why Access Community Credit Union is the right choice for you and your financial future.
OUR STORY
In 1953, Southwestern Public Service CO (SPS) employees came together to establish Public Service Employees Credit Union. This not-for-profit cooperative would serve employees and their families growing financial needs under the mission of “people helping people.”
As the company continued to grow, so did the credit union and in 1999 Public Service Employees Credit Union was renamed and rebranded as Access Credit Union and membership was opened to select employer groups.
In July of 2003 Access was granted a community charter to allow anyone who lives, works, worships or attends school in Potter or Randall counties eligibility for membership.
The credit union operates 4 branch locations in Amarillo: 6401 S. Bell, 201 Tascosa Road, 2531 Paramount Blvd, and the Mortgage Center, 6020 I-40 West.
The credit union today looks vastly different from the one in 1953. In building on the mission of “people helping people,” the board and senior team began in the early 2000’s to refocus toward the future. “Helping You Build Financial Security” was defined as the credit union’s purpose statement under the foundational core values of “relationships, integrity and service.” Since that time the credit union has doubled in asset size, with growth sustained by making member focused decisions, and introducing member focused products and services. For Access, member focused means one thing, always providing “trusted advice” regardless of the issue or situation. We believe this helps more families in our community and those families will tell other families and friends.
What makes us different than a bank?
Bank profits generally benefit a group of shareholders who own stock in the bank. Credit union profits are returned by lower loan rates, and fees as well as higher dividend rates on deposits to all credit union members. Another major difference is that credit unions are governed by volunteer board of directors elected by the membership. At Access and at most credit unions these board members are not compensated monetarily. Simply put, credit unions offer many similar services of banks (loans, checking accounts, online banking, apps, etc) but serve a different purpose: to provide a better deal to the members.
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